PRIVACY POLICY
Rai Brother and Company
Rai Brother and Company ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raibrother.com
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products, participating in activities on the website (like submitting a contact form or placing an order), or otherwise contacting us.
|
Type of Information |
Examples of Data Collected |
|
Identity/Contact Data |
Name, email address, phone number, company name (for B2B inquiries). |
|
Transaction Data |
Details about products purchased, order history (if applicable). |
|
Technical Data |
Internet Protocol (IP) address, browser type, operating system, pages viewed. |
|
Usage Data |
How you use our website (e.g., time spent on pages, referral source). |
2. How We Use Your Information
We use the information we collect for the following business purposes:
· To Respond to Inquiries: To respond to your contact requests, franchise/dropshipping applications, and customer service needs.
· To Fulfill Orders: To process, manage, and deliver the cleaning products you have ordered (if e-commerce functionality is available).
· To Improve Our Services: To analyze website usage, measure the effectiveness of our marketing, and develop new products and features.
· For Marketing and Promotion: To send you updates, promotional materials, or offers, provided you have explicitly consented to receive them.
· To Maintain Security: To protect the website from fraud and abuse and ensure the security of our systems.
3. Sharing Your Personal Information
We do not sell, rent, or trade your personal information with third parties for their independent marketing purposes. We may disclose your information only in the following limited circumstances:
· Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as website hosting, payment processing, shipping carriers, and marketing assistance. These parties are contractually obligated to keep your information confidential.
· Legal Compliance: We may disclose your information when legally required to do so by government authorities, in response to a court order, or to protect our rights, property, or safety.
· Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like log files) to access or store information.
· Cookies are small data files stored on your device that help us:
o Remember your preferences and items in your shopping cart.
o Analyze trends and track user movement on the site.
o Improve your browsing experience.
· Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Security of Your Information
We use commercially reasonable technical and organizational security measures to protect the personal information you provide to us. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Privacy Rights
Based on the applicable laws in India, you have the right to:
· Access: Request a copy of the personal data we hold about you.
· Correction: Request correction of any inaccurate or incomplete data we hold about you.
· Withdraw Consent: Withdraw your consent to receive marketing communications at any time by following the 'unsubscribe' link in our emails or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
· Rai Brother and Company
· Email: rai.vinod@raibrothers.co
· Address: North of Shiv Sarover, Methwalia, Near-Sakaldhari I.T.I (SH-90), Sandha, Chapra, Saran-841301 (Bihar)